At Cozy Inks, your privacy is extremely important to us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit or make a purchase from our website, www.cozyinks.com. By using our site, you agree to the terms of this Privacy Policy.
1. Information We Collect
When you interact with our website, we may collect the following information:
- Personal Information: Name, email address, shipping/billing address, phone number, payment details (processed securely via third-party providers).
- Order Information: Products purchased, order history, transaction details.
- Technical Information: IP address, browser type, device information, cookies, and usage data to improve our website’s functionality.
- Voluntary Information: Information you share with us via email, forms, or social media.
2. How We Use Your Information
We use the information we collect to:
- Process and deliver your orders.
- Communicate with you about your purchases, inquiries, or account.
- Provide customer support and handle returns or exchanges.
- Improve our website, services, and product offerings.
- Send you promotional emails, offers, and updates (you can opt out anytime).
- Ensure security, fraud prevention, and compliance with legal requirements.
3. Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Enhance your browsing experience.
- Remember your preferences and shopping cart items.
- Analyze traffic and user behavior to improve site performance.
You can disable cookies in your browser settings, but some site features may not function properly without them.
4. Sharing Your Information
We respect your privacy and do not sell or rent your personal information. We may share your information with:
- Service Providers: Trusted third parties (payment processors, shipping partners, analytics tools) who help us run our business.
- Legal Compliance: If required by law or to protect our rights, safety, or property.
5. Payment Security
All payments made on Cozy Inks are processed securely through trusted payment gateways. We do not store or have access to your complete credit/debit card details.
6. Data Retention
We keep your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce agreements.
7. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you.
- Request corrections or updates to your data.
- Request deletion of your personal information.
- Opt out of marketing communications.
To exercise these rights, contact us at contactus@cozyinks.com.
8. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those websites.
9. Children’s Privacy
Our website is not directed at individuals under the age of 13. We do not knowingly collect personal information from children.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last updated” date.
11. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us at: